In a number of countries, incumbent operators continually try to bar callback services in order to protect their monopoly. Typical methods of blocking callback may be to prevent DTMF digits being sent thereby making it impossible to dial the destination number once you have received the callback or by blocking access to the callback number range completely.

The Redeye Telecom SMS callback service can overcome these issues and is one of the market leaders in this sector.

The basic concept of the service is that a customer sends a text message containing the destination number and within a few seconds receives a call back with an announcement that the call to the destination number is being placed, although this service is available through other operators, the Redeye Telecom SMS callback offers many features that are not available elsewhere such as;